A. Personal & Reservation Information

At Thailandebooking.com, one of our main concerns is your privacy. We pledge to keep your personal and financial information confidential and to utilize it strictly for authorized transactions make on this web site solely. By participating in particular activities and/or communicating directly with AEC via e-mail and information submission pages, we are able to collect information about our users for use in completing air, car, hotel, and tour packages, customer service contacts, customization of contents, and for general Site improvements. The collected data are never sold, rented, or bartered to an outside party.

When making on-line reservations, users may have to provide personal information, credit card billing information, and other travel preference data. Such information used to identify users who make on-line reservations are not stored on the Site, but kept in a secure off-line environment. Information is only used to process user’s travel arrangements and to build features that are user-friendlier and more personalized. It is never sold, rented, or bartered to an outside party that is not directly involved with the successful completion of the user’s transactions.

B. Cookies

“Cookies” are small pieces of information that is sent by a web site and stored by your browser on your computer’s hard drive to help the site remember information about you and your preference. No other company has access to our cookies. Most web browsers automatically accept cookies, but users can opt to block them from your browser.

C. Internet Protocol (IP) Addresses

An IP address is a number assigned to you computer by your Internet service provider for access to the Internet. It generally does not contain personal identifiable information since in most cases it changes everytime you access the Internet (dynamic). AEC collects IP addresses to help diagnose problems with our server and for improvements to our Site and system administration.

D. Security

AEC use the latest in encryption technology to ensure that every transaction is safe. Our secure server software encrypts all of your personal information, including credit card information, as it is transmitted from your computer to our site, protecting it from loss, unauthorized access, disclosure, or misuse.

E. Customer Service Center

Keep in mind that no Internet transmission is ever 100% secure or error proof. If you are more comfortable with providing your credit card information over the phone, you can contact our Customer Service Center (Thailand Office Hours : Mon. – Fri. 08:00-17:00 pm.) at (66) 2260-7860-2, or fax in the information at (66) 2260-7863, or 24 Hours Customer service at support@thailandebooking.com, Aside from credit card information, our Customer Service Center can handle any inquiries or dilemma users may have.